Contact Us

This Contact Us page gives Ytkbd cleaning-cloth customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, Australian Business Number (ABN), and Australian Company Number (ACN).

OUR IDENTITY

Legal Business Name: PAUL HOLDINGS PTY LTD
Store Name: Ytkbd
Physical Business Address: Blackett, NSW 2770, Australia
ABN: 55 697 280 078
ACN: 697 280 078

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+01:00) Central European Standard Time (Berlin). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@ytkbd.shop
Business Phone Number: +61 468 206 378

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information. For a cleaning-cloth question, include the ordered SKU and note whether it concerns material, dimensions, thickness, fabric weight, embossing, ribs, surface, binding, loop, sealed edge, colors, set quantity, care guidance, delivery condition, or a missing piece. Do not wet, wash, wipe with, apply cleaner to, launder, heat, or otherwise use any cloth while a return or damage review is pending.